Returns made simple.
We honor a lifetime warranty for all our parts, excluding QianLi tools which are limited to a 30 day warranty. Our warranty does not cover parts with physical or internal damage.
We do not offer replacements, only store credit for the current selling price or the purchase price, whichever is lowest.
We can provide a return shipping label. Email email@example.com to request a return shipping label. We do not refund shipping cost.
Rejected items will be held for 10 business days. Contact firstname.lastname@example.org, if you would like your rejected items shipped back with your next order. Items will be discarded after 10 business days.
Current RMA processing time is 3 business days after package has been received.
Please ship RMA packages to:
Red LCD Inc RMA
650 Grove Road Unit 105
Paulsboro, New Jersey 08066